Don't they still have pieces of their website that rely on Adobe Flash? I haven't personally used them in years, but I distinctly recall reading this on a very recent criticism of their service. If that's true, then that's a sure sign of stagnation.
The investments section was flash up until very recently, I think they just got rid of flash and updated that section in the last few weeks.
Because it’s true, it’s a terrible piece of software. The account sync is unreliable, the automatic tagging of expenses is horribly off most of the time and on top of all they sell your data to creditors and other third parties. No, thank you. Look at Copilot if you want to do all of this but much better!
They even recently started rolling out direct integration with many big banks.
I still remember the days when they couldn't download data from places like Chase for months at a time.