Ask HN: If I build this tool to centralize communication, would you use it?

Re:Ask HN: If I build this tool to centralize communication,... by throw03172019 on Wednesday February 19, 2020 @05:13PM (#22370660)

This almost sounds like a super well connected CRM. We use Pipedrive and our email, intercom, etc flow in automatically. It’s super helpful.

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Re:Ask HN: If I build this tool to centralize communication,... by memn0nis on Wednesday February 19, 2020 @05:16PM (#22370682)

Yep, the idea is to create a CRM with many more seamless integrations / an open API. Our big missing channels are LinkedIn, texts, and Slack messages

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Re:Ask HN: If I build this tool to centralize communication,... by memn0nis on Wednesday February 19, 2020 @05:47PM (#22370932)

Are there any channels that Pipedrive can't support

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Re:Ask HN: If I build this tool to centralize communication,... by throw03172019 on Wednesday February 19, 2020 @08:45PM (#22372064)

I have never needed these channels, but it appears Slack, SMS and LinkedIn are not supported. I’ve never spoken to customers on Slack. Is this a thing?

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Re:Ask HN: If I build this tool to centralize communication,... by memn0nis on Thursday February 20, 2020 @02:13AM (#22373299)

Yeah we do this all the time. We set up shared slack channels with our customers

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