News for hackers. Stuff that matters.

memn0nis

memn0nis on Hacker News

Re:Show HN: Connect Google Sheets to MongoDB on Tuesday June 16, 2020 @09:42PM (#23546754)
Does anyone else use MongoDB but do most of their analysis in Google Sheets?

We were tired of exporting MongoDB to JSON, then converting JSON to CSV, then copy-pasting into Google Sheets and doing index-matches to consolidate collections. So we built a tool to automate it!

MongoToSheet quick exports your MongoDB collections into Google Sheets automatically. Feel free to sign up on our website (it's free).

Ask HN: Does anyone else want to chat?

Posted by memn0nis on Thursday May 07, 2020 @11:18AM
from the ask-hn dept.

As a social experiment / way to meet new people, I'm spending the day meeting new people at this zoom link: https://zoom.us/j/7852785404Come say hi if you'd like! You also welcome just listen in / work silently.A little bit about me: I graduated from college in 2016 with a degree in CS. Then spent a couple years in management consulting and private equity, before starting a SaaS company in SF...

( Read More... | no comments | 5 points | on HN )
Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @06:52PM (#22818066)
It's not an ad. It's genuinely a hobby project... We have not made any money on it. There are teams at those companies using our app, not the companies themselves.

My email address and main job / company are in my profile btw.

Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @06:18PM (#22817815)
Yeah we need better language. It's just a fun way for teams to stay connected. So for $1 a day a company can add it to as many channels / use it for as many teams they want.
Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @06:13PM (#22817780)
We've priced it relatively high at first, but we've also put the language "If you want to get on the paid plan for Hallway, but don't want to pay, just email us at [email protected] with a link to yourself sharing Hallway on social media and we'll give you a discount"

We can look into adding tiers

Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @06:13PM (#22817773)
Great article, thanks for sharing
Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @06:12PM (#22817771)
We've priced it relatively high at first, but we've also put the language "If you want to get on the paid plan for Hallway, but don't want to pay, just email us at [email protected] with a link to yourself sharing Hallway on social media and we'll give you a discount"
Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @06:09PM (#22817741)
Thanks for the advice! We don't store phone numbers, but that's great advice to ask users for language to use.

Regarding channels, we posted on product hunt and then I think they are mostly word of mouth

Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @05:55PM (#22817622)
Btw we just added the paid tier today!
Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @05:53PM (#22817602)
Oh it posts hangout rooms every X hours in any channel you want so you and your colleagues can have a 10 minute chat. It's a fun break from work
Re:Ask HN: How to turn a “toy” side project into a business? on Wednesday April 08, 2020 @03:29PM (#22816171)
Yeah they have video rooms... Hallway can use any video room software

Ask HN: How to turn a “toy” side project into a business?

Posted by memn0nis on Wednesday April 08, 2020 @11:05AM
from the ask-hn dept.

We launched http://hallway.chat a couple weeks ago and since then hundreds of teams have signed up. They're all free users, but daily usage is pretty high.Hallway started as a fun side project / "toy app". It creates temporary video rooms in Slack for teams to connect and make working from home less lonely.I wanted to ask if anyone has any ideas about how to think about turning this into an...

( Read More... | 55 comments | 104 points | on HN )
Re:Ask HN: How do you implement “user impersonation” support? on Monday April 06, 2020 @07:15PM (#22798853)
This is really helpful. And good guidance on thinking really hard about whether it's needed.

When do companies usually start not allowing this? I've heard of even facebook and google having this functionality?

Ask HN: How do you implement “user impersonation” support?

Posted by memn0nis on Monday April 06, 2020 @05:25PM
from the ask-hn dept.

What are best practices for implementing a support system where support agents / engineers can see the app as the user sees it, including any bugs which may be occurring based on that user's data?Do most companies build this themselves with role based access control, access logging, automatically blocking any sensitive customer data or PII? Or are there tools on the market that do this?

( Read More... | 3 comments | 9 points | on HN )

Show HN: Across – manage all your customer support in Slack

Posted by memn0nis on Tuesday March 17, 2020 @05:54PM
from the show-hn dept.

Hi HN!We're Parthi and Kunal from Across (https://acrossapp.com). Across allows you to scale high touch experience you provide your customers when you create shared Slack channels with them. With Across, you can track customer requests, automate responses and message customers across Slack channels.We love creating shared Slack channels with our customers, but this experience doesn't scale....

( Read More... | no comments | 2 points | on HN )

Show HN: Slack group for tech employees working from home

Posted by memn0nis on Sunday March 15, 2020 @07:08PM
from the show-hn dept.

Is anyone else on Slack all day and getting cabin fever working from home? I've created a Slack community for people working in tech / at startups, if you'd like to join and help everyone get through this period.Here's the link: https://join.slack.com/t/startup-slack-group/shared_invite/zt-crvi96sk-awX_lXGH2RLINA_bXdgRFg

( Read More... | no comments | on HN )
Re:How a 2 person startup already uses 26 other tools / services on Thursday February 27, 2020 @10:55PM (#22440404)
Yeah, the biggest thing would be automating / integrating our outreach across channels. Something like boomerang across channels would be really nice
Re:How a 2 person startup already uses 26 other tools / services on Thursday February 27, 2020 @07:24PM (#22439459)
Thanks! We haven't, but we get a lot of this for free because we're so small. As soon as we grow we will have to prune the list for sure (but will replace these tools with others)
Re:How a 2 person startup already uses 26 other tools / services on Thursday February 27, 2020 @07:23PM (#22439458)
The biggest issue is that we have all these tools but don't have the time to integrate any of them :). Most integrate with Zapier though

Ask HN: Do you create shared Slack channels with your customers?

Posted by memn0nis on Sunday February 23, 2020 @08:42PM
from the ask-hn dept.

I'm trying to understand best practices on communicating with top customers. We're a seed B2B company just starting out with customer success. We have ~50 shared Slack channels that we maintain with our enterprise customers who contribute 90% of our revenue.It's getting hard to manage. I was wondering if anyone had any tools or tips on how to offer immediate and intimate communication channels...

( Read More... | no comments | 2 points | on HN )
Re:Launch HN: PostHog (YC W20) – open-source product analytics on Thursday February 20, 2020 @06:16PM (#22379528)
The interesting part to me here is that all the non-open source tools are very big, successful companies
Re:Ask HN: If I build this tool to centralize communication, would you... on Thursday February 20, 2020 @02:13AM (#22373299)
Yeah we do this all the time. We set up shared slack channels with our customers

Older »