Re:Burnoutindex.org
by marcossponton on Thursday February 13, 2020 @01:37PM
(#22320132)
Marcos here, one of the members of the team behind this. Fullstory is to understand this project as a product and to see where it needs to be improved (because users don't understand or try to do things that we didn't considered, etc.). Only personal data (mail) is asked for those interested to stay in the loop in some way. The dataset without those emails will be on Github soon :)
[ Parent
| on HN ]
Why not just add a link add the end or in a footer where users can submit suggestions and report bugs? When you are engaging users in mental health related questions, any tracking is suspect and creepy.
Re:Burnoutindex.org
by Old_Thrashbarg on Thursday February 13, 2020 @02:17PM
(#22320498)
In my experience, users don't report minor UX flaws.
These kind of recording services can show, for example, users rage clicking what looks like a button for a couple seconds before finding the real button.
For startups that don't have the resources to line up tons of user testing sessions where you watch the product being used, these can help make a less frustrating experience for users.
Why ask the company name if the intent is to be anonymous? Many companies just the role name and company name is enough to identify the individual. Maybe there is only one CTO or Cloud Architect, etc. Or maybe gender + role + company is enough to identify.
Re:Burnoutindex.org
by thrower123 on Thursday February 13, 2020 @04:21PM
(#22321543)
It's simple enough to enter in "Noneya Business, Inc" for the company field.