Chick-fil-A corporate determines all new locations. Corporate cares about the success of their locations because they own the lot, own the building, own the equipment, own just about everything and lease it back to the operator. If an operator violates the franchise agreement they get evicted and or lose their equipment and can no longer operate. It's how Chick-fil-a is able to maintain quality and control. Ever wonder why a Chick-fil-a location doesn't buck corporate and open on Sundays? Because they'd lose everything they need to run their business.