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Re:DigitalOcean is laying off staff by anoncake on Saturday January 18, 2020 @09:20AM (#22084561)
The point of backups is that they still exist after something went wrong. Something went wrong, the backups didn't exist, DO didn't do the job it was paid for.
Re:DigitalOcean is laying off staff by MaxBarraclough on Saturday January 18, 2020 @09:54AM (#22084717)
DigitalOcean isn't obligated to store your data free of charge, which is what you're suggesting.
Re:DigitalOcean is laying off staff by anoncake on Saturday January 18, 2020 @06:50PM (#22088258)
I'm not talking about non-customers of DO which is what you're suggesting.
Re:DigitalOcean is laying off staff by MaxBarraclough on Sunday January 19, 2020 @07:37AM (#22091109)
I don't see that it matters. Storing data isn't free. Why should they be expected to do so in the absence of payment?
Re:DigitalOcean is laying off staff by anoncake on Sunday January 19, 2020 @08:47AM (#22091397)
You do understand what a backup is?
Re:DigitalOcean is laying off staff by KajMagnus on Sunday January 19, 2020 @04:27PM (#22094218)
Hello @MaxBarraclough and @anoncake,

Is there a simple solution for this?

DO reserves say $20 (just an example) when one spins up a new droplet, and if one forgets to pay — then, DO shuts down the server. But keeps the backups, until the GB-month cost is $20.

One could choose how much money to reserve, depending on how important the data one stored on the droplet, was. If it's just for running test: $0. Customer data: Maybe $$$ instead.

There could be a default that made the data and backup last for 2 or 3 months?

And any remaining money would be refunded, if one closes one's account or sth like that.

* * *

Actually I'll look into implementing this, in my own SaaS (which, like DO, takes monthly recurring payments and stores customer data).

Re:DigitalOcean is laying off staff by Proziam on Thursday January 23, 2020 @10:52PM (#22135254)
I believe a solution like this is an elegant way to ensure that the customer gets what they 'believe' they are buying which is a sure-fire way to keep the customer happy.