Re:The new Microsoft Edge is out of preview
by duxup on Thursday January 16, 2020 @09:50AM
(#22064989)
I don't want to get into technical details except to say some of what we support are/is some legacy stuff customer's use ... that we did not create. It's weird, and faced with the choice of fixing some old products with a lot of unknowns ... and moving customers to something more modern that is more compatible with Edge... we chose the latter.
I suspect the agility of any team is heavily influenced by not just numbers, but tech debt, and other choices.
All future work we do is compatible with Edge, it's not like NOTHING works with Edge, but to say "We support Edge"... customers expect that to mean everything.
Fortunately I don't think we'll have to have that conversation anymore.
Re:The new Microsoft Edge is out of preview
by astura on Thursday January 16, 2020 @09:55AM
(#22065030)
Yeah, I worked around technical debt and legacy support too, it goes with the field.
Still not an excuse to alienate your customers who want to use a browser that comes with their OS. Enterprise customers never want to go through the hassle of installing external software company wide just to use your services.
Re:The new Microsoft Edge is out of preview
by duxup on Thursday January 16, 2020 @09:58AM
(#22065052)
This is a pretty niche area, "enterprise" would be generous to call these customers that even if it technically fits. It's a surprisingly small ask to have them install a browser.
Lots of customers still on Windows 7... that's bad, but we can't change that.
I just can't get behind this lazy "small team" excuse; it's really unnecessary hubris.
I worked on a "small team" of 1 (just myself - I was the only dev) for several years on an enterprise webapp. The kind that does complicated stuff - not a simple CRUD app. [Sidenote: I would have killed for a team of three!!] Yet I supported Edge since the day it came out and never dropped support of IE. In fact, I even supported old versions of IE (7 and up) until the day Microsoft EOLed older version of IE (that was January 12th, 2016, FWIW). It honestly isn't very hard these days. Annoying sometimes, yes, but not difficult.