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Re:NHS gets £40M to cut login times on its IT systems by jlg23 on Sunday January 05, 2020 @12:04PM (#21962226)
You are dealing with multiple vendors, who all bring their layers of customer support and sales people before you even get an estimate of the required change.

Contracts might include processes that must be followed for any modification so nobody gets sued afterwards.

The developers who implemented the software might not even be with the contractor anymore. So you pay for training someone else, too.

Re:NHS gets £40M to cut login times on its IT systems by teddyuk on Sunday January 05, 2020 @12:42PM (#21962574)
I personally think £40million is outrageous but how much does a system that cannot go down cost?
Re:NHS gets £40M to cut login times on its IT systems by DanBC on Sunday January 05, 2020 @12:52PM (#21962659)
Previous attempts to fix this cost huge amounts, and none of them worked properly.

care.data (about 10 million) https://en.wikipedia.org/wiki/Care.data

Connecting for Health: (over 10 billion!!!) https://en.wikipedia.org/wiki/NHS_Connecting_for_Health

Re:NHS gets £40M to cut login times on its IT systems by jen20 on Monday January 06, 2020 @12:00AM (#21966571)
This is an unwarranted slight on CfH, which _did_ produce lots of useful work.

Unfortunately it was far too ambitious and effectively killed private development of healthcare software for the U.K. market in the process, making (for an example relevant to one area of my expertise) dose-based eprescribing a pipe dream despite having produced a ton of useful standards.