Oh yeah? I remember a story about GCP shutting down an entire large enterprise customers GCP account and turning off all their services over some minor billing thing.

No notice. No warning. No email or call. Just bam - your infrastructure is offline.

[1] https://medium.com/@serverpunch/why-you-should-not-use-googl...

Now maybe they've gotten better. But this was only a year ago. You have to at least acknowledge that they are quite frequently not at all on par with organizations known for customer service in this time such as Microsoft.