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Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by bdcravens on Monday December 16, 2019 @03:32PM (#21806906)
We (my employer, Refund Retriever) has caught them just outright lying about deliveries before.

https://www.refundretriever.com/blog/FedEx-Tracking-Error

Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by AdmiralAsshat on Monday December 16, 2019 @04:08PM (#21807215)
I've had plenty of flat-out lies from Amazon delivery before (e.g. they claim delivery attempted at HH:MM PM, while I was in the living room five feet from the door, and yet somehow I must have "missed" their knock), FedEx and UPS alike, although I've never been able to prove it. With the proliferation of people with Ring video doorbells, however, I am surprised that someone does not send footage.

"Oh, you tried to deliver at 3:13 PM? Well gee, my front door camera sure doesn't seem to show anyone approaching my door at that time!"

But again, you're already dealing with people that will lie to your face, so I can't imagine why video proof would compel them to change their strategy.

Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by baddox on Monday December 16, 2019 @04:49PM (#21807635)
I don't think any of this has anything to do with Amazon, or at least it isn't limited to packages from Amazon. I've had several categories of what are almost certainly flat-out lies from various carriers throughout the years:

- Packages marked as being delivered, but they don't actually show up for another day or two. (I assume this is a driver who can't be bothered to make it to my building that day but doesn't want to get penalized.)

- Entire carriers who systematically fail to deliver. My current apartment building has a near zero delivery rate for packages from USPS that cannot fit in mail slots. UPS and FedEx generally deliver to our package room without issues, but USPS will just claim to have attempted delivery two days in a row then leave the package at their sorting facility for me to pick up (which I won't do). This is clearly a building-wide problem, because I see hand-written notes on our outside door begging USPS to deliver packages. I think the USPS package delivery person simply cannot be bothered to try, and is apparently not incentivized to do so. Thankfully this rarely affects me, because the only time I get larger USPS packages are from rare Amazon deliveries that for some reason use USPS.

- Packages that claim that the delivery was attempted on a Saturday, but are redelivered on Monday. This has bitten me a few times where I took care to rush a package to me when the shipper claimed it could be delivered on a Saturday. I suspect the weekend delivery person cannot be bothered to make it to my building. I can't really blame them. Saturday delivery is fairly new and I can live without it, I just wish the carriers wouldn't promise it then "attempt to deliver" unsuccessfully.

Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by lotsofpulp on Monday December 16, 2019 @06:37PM (#21808775)
I just had USPS tell me a package couldn’t be delivered to a 24/7 staffed hotel because they didn’t have access to the delivery location.
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by baddox on Monday December 16, 2019 @06:49PM (#21808895)
My apartment building has a call box and someone will buzz them into the package room. When it says “delivery attempted” it’s almost always because the delivery person couldn’t be bothered to try.
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by macjohnmcc on Monday December 16, 2019 @04:37PM (#21807520)
I've been sitting at the door expecting a delivery that I paid to have delivered by 10am and saw a UPS driver run up to my door and put a note saying he missed me then running away. I opened the door and made him actually attempt to deliver. He didn't even ring the doorbell.
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by fhbdukfrh on Monday December 16, 2019 @05:08PM (#21807880)
Except Amazon owns ring and all that cloud based video footage, so good luck getting far with that evidence.
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by loeg on Monday December 16, 2019 @03:45PM (#21807030)
Yeah, I've also had FedEx lie to me multiple times. Both times they claim delivery was attempted while I was home the whole day (and it was not, obviously). I've even noticed it within an hour of it happening, mid-day. I think sometimes if the drivers get behind they just skip houses and mark it as "attempted."
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by croddin on Monday December 16, 2019 @04:56PM (#21807736)
This is probably due to an overworked worker pushed to meet some metric saying something is delivered when it isn't. I'm sure amazon will do everything they can with software using gps, pictures etc to make it harder to do that.
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by jschwartzi on Monday December 16, 2019 @05:57PM (#21808436)
The last time this happened to me, Amazon's CSR told me that "GPS says it was delivered nearby your building." To which I responded that there were multiple suites inside the building. She then asked if my suite had a mailroom, and I repeated that I had a one-room suite.
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by mountainofdeath on Monday December 16, 2019 @05:32PM (#21808147)
Indeed they are doing exactly that. I get a notification when the driver is a few stops away from me along with a map. They also take a picture of the package where they left it and it is all visible from the Amazon app.
Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by FireBeyond on Monday December 16, 2019 @03:41PM (#21806994)
In probably a dozen instances in the last two years, I've had premature "Delivered" statuses, with windows of an hour before it showed up, to two days.

2 have been FedEx, 2 USPS. The rest were Delivered by Amazon deliveries.

Re:Amazon Blocks Sellers from Using FedEx Ground for Prime S... by fooey on Monday December 16, 2019 @05:02PM (#21807815)
The only outright lie I've had lately has been USPS where the package didn't show up until the day after they said it had been.

OnTrac used to be horrible, but I haven't gotten stuck with them in quite a white.