Re:AT&T drops out of FCC speed-test program so it can hide b...
by akira2501 on Friday December 13, 2019 @03:51PM
(#21785322)
I've faced similar issues.. it's almost impossible to do it directly on your own, unless you have enough business to get a real account representative.
This is why there are tons of third-party companies that are run by ex-employees that will manage all of your AT&T billing and accounts for you. There was a one-time fee, but it was more than made up for in what we saved by consolidating and normalizing all of our accounts through them.
It's annoying that I have to go through this extra hoop just to get reasonable service, but it's the only path I've discovered that doesn't make me want to tear my own eyeballs out at the end of the day.
This is why there are tons of third-party companies that are run by ex-employees that will manage all of your AT&T billing and accounts for you. There was a one-time fee, but it was more than made up for in what we saved by consolidating and normalizing all of our accounts through them.
It's annoying that I have to go through this extra hoop just to get reasonable service, but it's the only path I've discovered that doesn't make me want to tear my own eyeballs out at the end of the day.