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Re:MailChimp now free up to 2000 subscribers by prog on Wednesday February 02, 2011 @11:19AM (#2170766)
As someone who doesn't know much about MailChimp, the original question seems valid. A little more detailed answer (like the one by qeorge) would have helped me understand this better.

As you work at MailChimp, it would have helped if you would have given that detail.

Re:MailChimp now free up to 2000 subscribers by benchestnut on Wednesday February 02, 2011 @11:38AM (#2170843)
Ben from MailChimp here. We invested a lot in abuse prevention, well before introducing any freemium plans. The problem ESPs like us face isn't so much the "evil" spam, but the "fuzzy" spam (from clueless marketers).

Our approach to dealing with fuzzy spam is here: http://blog.mailchimp.com/project-omnivore-declassified/

an update was posted here: http://blog.mailchimp.com/update-on-omnivore-new-3-strikes-r...

Probably shoulda brought that up in my blog post (it's usually the first question techies ask), but it's something our customers are pretty familiar with, so I left it out.