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A comment on What happens when you add a new teller? (2008). Parent comment

Re:What happens when you add a new teller? (2008) by bdowling on Tuesday December 03, 2019 @06:07PM (#21697865)
It means that the service time is modeled as an exponential random variable. See https://en.m.wikipedia.org/wiki/Exponential_distribution .
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