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A comment on What happens when you add a new teller? (2008). Parent comment

Re:What happens when you add a new teller? (2008) by paulgb on Tuesday December 03, 2019 @04:29PM (#21696926)
Retailers do use queue theory (here's an old article about it[1]), it just has to come from the management down rather than individual store managers.

1: https://www.nytimes.com/2007/06/23/business/23checkout.html

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