Plaid Launches in France, Spain, and Ireland

Re:Plaid Launches in France, Spain, and Ireland by burgerzzz on Thursday November 21, 2019 @01:33PM (#21597617)

I've been really impressed by Plaid's service, but also the level of customer support they provide. I have been experiencing issues connecting CapitalOne accounts in the Plaid test environment. I let them know, and got a long, thought out response, and I'm not even a paying customer yet.

Congrats Plaid!

[ Parent | on HN ]

Re:Plaid Launches in France, Spain, and Ireland by Scoundreller on Thursday November 21, 2019 @01:49PM (#21597835)

I love it when companies realize that a problem impacting a « free » customer could impact their paying customers too.

It’s like, free beta test report so you don’t piss off your real customers. Maybe not something to just trash.

[ Parent | on HN ]