GitHub major issues - repos have "lost" commits and site is erroring

Re:GitHub major issues - repos have "lost" commits and site ... by jamesbritt on Saturday January 29, 2011 @11:29PM (#2157372)

I have two repos living in "Repository temporarily unavailable" status for several days now. I understand that shit happens, but what's really frustration is inquiry about what can or will be done about it and getting no response.

Do I wait? Do I just move stuff to my own server? Go back to Gitorious?

It's not that I can't keep working, but the main reason I use Github is to make my OSS projects available. For other things I run my own server and my own git host. Having a project unavailable to people for days, when I'm trying to get bug fixes and such out, is not so good.

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Re:GitHub major issues - repos have "lost" commits and site ... by erikpukinskis on Sunday January 30, 2011 @12:20AM (#2157453)

Two questions: 1) did you file a support ticket? that seems like the sort of thing they'd be serious about fixing, and 2) do you have a paid account? In some sense, it doesn't matter, OSS developers are important to their mission too, but... well, I'm curious because I have a paid account and if you do too then that makes me more afraid for myself.

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Re:GitHub major issues - repos have "lost" commits and site ... by jamesbritt on Sunday January 30, 2011 @02:14AM (#2157600)

Yes and yes ($7/mo). I just now got some mail from github, and need to take a look at some stuff to sort things out. So it's being looked into.

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Re:GitHub major issues - repos have "lost" commits and site ... by sreitshamer on Sunday January 30, 2011 @08:19AM (#2157979)

Responding is key.

I believe the easiest way to build a successful business (software and/or service business anyway) is to respond promptly. Even if you don't have an answer yet. If you do, your customers will stick with you through almost anything.

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