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Re:20K Workers Will Be Jobless in Indian IT Sector, Thanks t... by theshrike79 on Wednesday November 06, 2019 @03:14AM (#21460605)
With Indian contractors, you can't use questions that require them to give a yes or no answer.

You need to phrase things differently: "What will be the first thing you'll be working on?" instead of "Do you understand?", for example.

Re:20K Workers Will Be Jobless in Indian IT Sector, Thanks t... by donkeyd on Wednesday November 06, 2019 @04:30AM (#21460952)
I've explained this multiple times now at large (even fortune 500) organizations. I had a project where they kept asking 'can you finish this on Monday?' or 'we need this by Monday, when can you finish it?' Every time, they'd confirm it would be finished on Monday, but it never was.

When we changed tactics to just asking for an estimation without any direction from us, we would get much more realistic estimates. Took a lot of work to convince our project manager though.

Re:20K Workers Will Be Jobless in Indian IT Sector, Thanks t... by wheelerwj on Wednesday November 06, 2019 @04:13AM (#21460872)
open ended questions are just better in general.

Describe your next steps...

Please create a step by step project plan in {tool name}...

Another issue is waiting two weeks. Never, ever, wait two weeks. With any outsourced team you need much more frequent check-ins otherwise you run the risk of being blind-sided by huge project delays.

Re:20K Workers Will Be Jobless in Indian IT Sector, Thanks t... by Nursie on Wednesday November 06, 2019 @04:22AM (#21460916)
Lessons learned I guess!

We assumed that we were dealing with a (semi-) autonomous developer or team of developers, who would ask for clarification or assistance if needed.

We made ourselves available, we didn't expect miracles (it was big product with a team you had years of knowledge about it attached, though they were working on a small, isolated area), but our expectations were just out of line with what we got.

In the end the developer turned out to be able to do the work, though did not excel. The biggest hurdle to cross was this mismatch of expectations.