Yes, I see the difference. My purpose with this comment was to illustrate that Uber's primary complaints appear to be about the Process, and not the request. "Last minute X" etc.

While a good process is important, I was holding up that often times in local regulation there are all kinds of really terrible flaws and gotchas - you have to know people to get a license or permit, etc.

In this case, it seems like a pretty straightforward compliance request, using an API whose code is publicly available, in a process that has been in-progress for at least six months, which, for local regulation, is pretty good!

I was not comparing the industries, or the materials requested.