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Re:Gitlab considers not hiring SREs and Support Engineers in... by hnarn on Monday November 04, 2019 @02:08AM (#21439535)
I used to work for a company that had a public Jira bug tracker (security related bugs were hidden). I imagine a lot of customers had the same feeling you had: listing all bugs in a release, their status, the discussion around them, it was all there. Very transparent and very appreciated.

Unfortunately, like most good things in corporate software, it didn't last.

Re:Gitlab considers not hiring SREs and Support Engineers in... by pavelz on Monday November 04, 2019 @02:17AM (#21439567)
Red Hat has a public Bugzilla with (almost) all the open bugs in their software.
Re:Gitlab considers not hiring SREs and Support Engineers in... by goatinaboat on Monday November 04, 2019 @03:26AM (#21439844)
Public for their paying customers. Which is fair enough, but it’s also nothing particularly unusual.

Source: am a former RHEL customer now using Fedora

Re:Gitlab considers not hiring SREs and Support Engineers in... by justinclift on Monday November 04, 2019 @02:45AM (#21439657)
It used to be open for most things. Doesn't seem to be that way for at least the last 6 months or so (may more).