Re:Bill Gates on Windows Usability (2003)
by simonh on Saturday October 26, 2019 @01:35AM
(#21361921)
I thought it was pretty clear this argument was being made in the early 2000s, not today.
But anyway, a few months ago I tried to install Office on a new laptop for my daughter, using a legit code I bought through work. However the laptop had a previously installed demo copy of a different office version. Oh. My. God. I spent 2 hours going through a handful of different Office download, install and upgrade sites, which were completely different in different domains and didn’t refer to each other or even look similar. I entered the product key into a dialog in the pre-installed office and into at least two different office web sites. I tried uninstalling it but it seemed to just end up broken.
Finally I found an MS online support site and got into a chat with a support rep. He remotely uninstalled the pre-install, which had to be done using some power shell command line utility to clean that up properly, then installed the proper version. Unbelievable.
But anyway, a few months ago I tried to install Office on a new laptop for my daughter, using a legit code I bought through work. However the laptop had a previously installed demo copy of a different office version. Oh. My. God. I spent 2 hours going through a handful of different Office download, install and upgrade sites, which were completely different in different domains and didn’t refer to each other or even look similar. I entered the product key into a dialog in the pre-installed office and into at least two different office web sites. I tried uninstalling it but it seemed to just end up broken.
Finally I found an MS online support site and got into a chat with a support rep. He remotely uninstalled the pre-install, which had to be done using some power shell command line utility to clean that up properly, then installed the proper version. Unbelievable.