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A comment on Signal Technology Foundation is now open for donations. Parent comment

Re:Signal Technology Foundation is now open for donations by kick on Thursday October 24, 2019 @07:46PM (#21350332)
> And if I, as a former developer, YC alum, etc.

This actually makes you the least important type of bug reporter (and reeks of entitlement). Given Moxie's personal views especially, you probably aren't going to win any points for either of those, especially not the last one.

Andrew Torba is YC alum, too. It's not good on its own.

On top of this, the response wasn't that rude, especially given you didn't follow the template:

I've closed this, because it's not a bug. It's a single scenario-free trace without a debug log, and without connection to a user scenario. Please, when you open a bug, talk about the user impact. Follow the bug template.

It does sound like you're talking about interactivity problems, which is something we've been talking about here: #2613

If you'd like to get involved (which you seem to with that trace!), please check out the current beta build, which has a potential fix for the interactivity problems.

https://github.com/signalapp/Signal-Desktop/issues/2703

You seem extremely over-entitled.

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Re:Signal Technology Foundation is now open for donations by opmac on Thursday October 24, 2019 @08:16PM (#21350501)
Seriously I read that bug report and I would say the same thing to OP... especially since the issue was largely a duplicate of an already existing issue. He also was hardly lectured.

Also not sure why he feels the constant need to bring up their $50M endowment... OP is no question entitled.

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Re:Signal Technology Foundation is now open for donations by tylermenezes on Friday November 01, 2019 @02:43PM (#21422342)
You're projecting your feelings about YC onto me. I don't think being a developer or YC alum makes me more entitled to good support.

As I said in my original post, if I can't figure out how to "properly" report a bug with a tech background, how do you think a regular user is going to?

> especially given you didn't follow the template

The information he told me I was missing ("talk about the user impact") was /not in the template./ The template was also not, at the time, configured to show in the issue tracker editor, it was only in the wiki. I don't think it should be on the average user to dig that up.

The user impact of freezes upon every sent message in a messaging app is also comically obvious.

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Re:Signal Technology Foundation is now open for donations by alexnewman on Thursday October 24, 2019 @09:26PM (#21350935)
Why would you mind if the user is entitled? I've regretted all the negative energy I've redirected back onto my users. I feel as though there's a lot to learn about how signal could do a better job scaling to a large scale project because I think Signal makes the same mistake as your that I used to.

I've had a lot of problems filing bugs with signal and signal projects. I've given up on filing bugs cause they are ignored because of some aspect of your byzantine issue policy. I am totally a huge supporter of signal's ideals but signal is well funded now."I'm not a YC alum" I read as if I were in your shoes. Not everything has to be an attack. Stay positive.

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Re:Signal Technology Foundation is now open for donations by jkozera on Friday October 25, 2019 @12:55AM (#21352015)
> user is entitled?

Is #2703 a user report or a developer report? Why would a user use GitHub and not https://support.signal.org/? Who is directing any sort of negative energy, when the reporter is swearing publicly at the developer?

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Re:Signal Technology Foundation is now open for donations by alexnewman on Friday October 25, 2019 @12:59AM (#21352035)
right, that's what i mean by redirecting. Taking negative energy and slinging it back. It's lame. Learn from everyone
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Re:Signal Technology Foundation is now open for donations by vertex-four on Friday October 25, 2019 @12:14PM (#21356432)
There's no negative energy in the response quoted.
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Re:Signal Technology Foundation is now open for donations by alexnewman on Friday October 25, 2019 @12:37PM (#21356681)
That's totally false. There's lots of valuing one person over another based on what they said and felt. Then rejecting that user due to failing signal's byzantine bug reporting system
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