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Re:Ask HN: How do you share/organize knowledge at work and l... by jitl on Monday October 21, 2019 @04:50AM (#21310346)
Notion: https://notion.so

[edit: I work at Notion. I’ve added some more color about that to the top here. This isn’t marketing spam I’m commenting from bed on my phone - sorry that it came off slimy]

Notion is a malleable collaborative wiki that also has relational databases.

We build Notion, so it figures that Notion is our single source of truth. I think the way we use Notion internally works pretty well - with better results than the smattering of tools I’ve used at other companies - but we’re a smaller team...

Notion makes a good wiki because adding, editing, and organizing information has such low activation energy. Each part of the org (Eng, Community, Marketing, People, ...) has a tree of pages with process, information, etc.

We have a few big centralized databases that everyone uses:

- Tasks. Lets us see what anyone is doing, assign tickets, track progress.

- Documents. This one has a weird name. All teams put meeting notes, research, proposed designs, RFCs, specs in this database. The common thread here is that documents are artifacts of their time: they’re authored, reviewed and commented on by the team, iterated on, then ratified or archived. We rarely change them afterwards because they store historical context on decisions. If an RFC changes a process, or a design gets implemented, the affected team(s) might update their wikis.

- Goals. Stores objectives, product use-cases, and large projects. We relate Tasks and Documents with the Goals they support.

Centralizing these databases fosters cross-team visibility and assists with collaboration, eg seeing Eng and Marketing tasks related to an upcoming launch, plus the designs and research.

Shortcomings:

- Search. At the ~50 person size it isn’t a desperate problem but it does hurt.

- Integration with email and calendar. There’s no way to sync Notion to Gcal or react to incoming emails.

- Integration with Github: none.

- Mobile performance could be better.

[Disclaimer: I work at Notion.]

Re:Ask HN: How do you share/organize knowledge at work and l... by inconsistency on Monday October 21, 2019 @05:20AM (#21310473)
Notion is great - the most important thing to my mind is that it's easy to find information later (by navigation, rather than search. The search UX is... not great). I use Notion to record everything that doesn't belong in git, but still needs a canonical place to live.

>- Mobile performance could be better.

This is the reason I still use Evernote on mobile, even though I pay for Notion. Sometimes I'll even bend Trello into a note-taking shape. eugh. The startup time is far too long for the short interactions that you have on mobile.

There's one other shortcoming that drives me back to text files on a regular basis: often after highlighting some text in the desktop app, Ctrl-C doesn't copy. This is absolutely infuriating when using notion's code boxes to write down sequences of terminal commands. There's no way of knowing whether a Ctrl-C succeeded or not until I'm pasting the wrong command in a terminal. Text files, with any editor is a much more pleasant experience.

Even though this sounds like a list of gripes, I've found Notion invaluable as a knowledge base.

Re:Ask HN: How do you share/organize knowledge at work and l... by jitl on Monday October 21, 2019 @05:57AM (#21310607)
I’ll put your feedback about copy flakyness in our triage queue.
Re:Ask HN: How do you share/organize knowledge at work and l... by v1shnu on Monday October 21, 2019 @05:06AM (#21310415)
I love the product but I've not been able to switch all my note taking to Notion due to the lack-luster performance of the mobile (Android) client. It'd be fantastic if the app could cache data more aggressively enabling more fluid interactions.
Re:Ask HN: How do you share/organize knowledge at work and l... by budafish on Monday October 21, 2019 @05:00AM (#21310389)
I would love to use notion more, I like the way it works, it's flexibility, and would happily pay, unfortunately your offline capabilities arnt as good as I'd like it to be, and importantly your app startup time is very slow (which you already called out)

Will keep checking in in the future. Keep going though!

Re:Ask HN: How do you share/organize knowledge at work and l... by shash7 on Monday October 21, 2019 @04:52AM (#21310357)
Hey I've been using Notion at work and its great so far. Do you know when will the api will be ready by?
Re:Ask HN: How do you share/organize knowledge at work and l... by OJFord on Monday October 21, 2019 @05:02AM (#21310400)
IMO you should disclose (and it is a disclosure, not a disclaimer) your employer at the top, because it makes the rest of your comment something nearer to marketing copy than user review.
Re:Ask HN: How do you share/organize knowledge at work and l... by Jedi72 on Monday October 21, 2019 @05:24AM (#21310488)
EDIT: Check OPs history, he asked this exact same question 46 days ago!

Ive never heard of this startup before, now they're all over this thread. Do you reckon they made this whole thread for marketing purposes? OP is a pretty anonymous user.

I already dislike them now & hopefully never have to use them. Someone else posted Tiddlywiki which is an amazing open-source program, suggest everyone at least check it out. It changed my life. I obviously have no stake in it, so why doubt me? No disclaimer necessary.

Re:Ask HN: How do you share/organize knowledge at work and l... by OJFord on Monday October 21, 2019 @05:49AM (#21310570)
I don't think so, in that submission (which got much less attention) the only mention of Notion is OP doubting that it's more than hip design.
Re:Ask HN: How do you share/organize knowledge at work and l... by tasogare on Monday October 21, 2019 @05:30AM (#21310515)
Tiddly Wiki is indeed awesome. There is one few feature I would like (export to a graph database), and the wiki syntax is something annoying to use but overall this is genious level idea and great execution.
Re:Ask HN: How do you share/organize knowledge at work and l... by metachris on Monday October 21, 2019 @05:32AM (#21310519)
They've been around for a few years, and really are a pretty good collaborative tool with a lot of possible workflows and use-cases.

I've seen Notion mentioned often on HN, and after giving it a try I'd recommend to at least look into it to see for yourself.

Re:Ask HN: How do you share/organize knowledge at work and l... by Signez on Monday October 21, 2019 @05:12AM (#21310441)
I agree: this trick of saying that you are using Notion as a source of truth when you work at Notion had left a bitter aftertaste, on a product I should love overwise.
Re:Ask HN: How do you share/organize knowledge at work and l... by jitl on Monday October 21, 2019 @05:53AM (#21310593)
Sorry about that. I edited to add the disclosure at the top as well.
Re:Ask HN: How do you share/organize knowledge at work and l... by jitl on Monday October 21, 2019 @05:59AM (#21310615)
Sorry about that! I added a disclosure to the top along with a bit more personal perspective.