It decides what to show and what to hide. Yes, you can drill down to find what you want, but that will either never happen at scale or might be entirely impractical.
1) They control the feed algorithms.
2) They set policies around what activity is allowed by users.
3) They run ads at their discretion.
4) They control all of the application tooling, which in turn establishes what users can and can't do.
You can look at the situation as users asking for more control over those 4 points. We can do it either by breaking up the tooling and devolving more authority to users, or we can do it via government-regulated policies.
2) I don't want porn, terrorism, hate or scams on my newsfeed
3) It cost a lot of money to run and maintain Facebook
4) Apple controls apps on it's store, Google too. Control has to be put in place to prevent scams, hacks and bitcoin miners from being installed. Facebook isn't the internet. It's a safe social space for my 81 yr old mother.
No, it doesn't. That the point. It gives people a some of curated information subset from what people they know is saying, probably out of context, and heavily biased. That's not a community, because it's not made of whole people.
They also give voice to some of your thoughts that they decide they want to. That's not voice, or at least, that's not voice to you, that's voice for them, while impersonating you.
I'm part of several communities in both Facebook and Twitter, so I fail to see your point.
This is actually why most people use Facebook/Twitter nowadays.
There are two parts that I don't think are contradicted by this article:
1) Facebook, twitter, and other social networks give people a voice and a community.
2) If these platforms are censored in a country, it has a great effect on free speech in the country.
Now, there are some good questions related to the article to ask here:
a) Are these platforms actually a problem because of the amplification of outraging?
b) If they are, how does that impact our society?
c) Is there a way to empower people (and keep the benefits of current platforms) without increasing the negative effects as well?