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A comment on Four kinds of documentation. Parent comment
Good documentation, enabling user self-support, eats both cost and revenue.
(To what extent this is a conscious strategey and not simply decades-of-experience-born cynicism, I'm not entirely sure.)
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Good documentation, enabling user self-support, eats both cost and revenue.
(To what extent this is a conscious strategey and not simply decades-of-experience-born cynicism, I'm not entirely sure.)