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Re:Four kinds of documentation by dredmorbius on Friday October 18, 2019 @03:41PM (#21294483)
Another (possible) factor driving this is service- and support-based business models.

Good documentation, enabling user self-support, eats both cost and revenue.

(To what extent this is a conscious strategey and not simply decades-of-experience-born cynicism, I'm not entirely sure.)

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