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Re:YouTube is taking down educational hacking videos by r_singh on Tuesday October 15, 2019 @03:42AM (#21256352)
Update:

10% of 1B is 100M.

100M tickets in how much time? Let's say a year. And it takes on average 5 minutes to respond to 1. That is 500M minutes. So you need a team of ~1500 people to respond to 100M tickets in a year. Not that bad eh.

Re:YouTube is taking down educational hacking videos by jefftk on Tuesday October 15, 2019 @06:58AM (#21257294)
500M minutes is 8.3M hr. Full-time is 2080hr/y, so ~4,000 people.

Separately, your time estimates are much too low.

Re:YouTube is taking down educational hacking videos by r_singh on Tuesday October 15, 2019 @07:12AM (#21257350)
Thanks for correcting.

True that 5 mins per ticket is too less. But I don't think any paid tech service has 1B customers. (users yes, customers, I don't think so).