Re:Apple of 2019 is the Linux of 2000
by basch on Monday October 14, 2019 @09:37AM
(#21248069)
Lenovo ThinkPads have like a 2 day turnaround. Good service and speed isnt exclusive to Apple, do they really deserve credit for something many companies execute well? Apple brought enterprise level support to consumers, past enterprise price.
In my experience Lenovo Thinkpad hardware customer service easily beats Apple in efficiency and speed. You spend considerably less time debating the topic than with Apple and Dell. "Hey this is broken, did you try this, ok send it in, we will ship you a box." Or for less than $100 you can have 2-3 years on-site. On a higher end X1 Carbon right now 2 year on site with accidental damage (ad is usually depot only, but the on site covers normal failures) is less than $200. 5 days to get my laptop back to me would feel slow.
In my experience Lenovo Thinkpad hardware customer service easily beats Apple in efficiency and speed. You spend considerably less time debating the topic than with Apple and Dell. "Hey this is broken, did you try this, ok send it in, we will ship you a box." Or for less than $100 you can have 2-3 years on-site. On a higher end X1 Carbon right now 2 year on site with accidental damage (ad is usually depot only, but the on site covers normal failures) is less than $200. 5 days to get my laptop back to me would feel slow.