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Re:Apple of 2019 is the Linux of 2000 by pmjordan on Monday October 14, 2019 @07:36AM (#21247163)
Backups (both hardware and data) or not, a month turnaround is still awful and unacceptable, and reason enough to switch suppliers. Companies that take business customers seriously offer same-day on-site service.
Re:Apple of 2019 is the Linux of 2000 by dkonofalski on Monday October 14, 2019 @12:25PM (#21249985)
You can send in a computer to Apple for a turn around of less than a week in most cases. Because they decided to go to a physical location, it probably caused a delay. I'm not defending the store in any way but that definitely isn't the best place to go if you know there is not a store in your area.