I have my doubts that "complex unique organizational workflows" automatically means "dysfunctional organization."
Re:Why Enterprise Software Sucks
by SomeOldThrow on Friday October 11, 2019 @06:15PM
(#21228987)
And it would be ludicrous to interpret me that way! The part that implies the dysfunctional organization is “enterprises”.
No, it can just be one or two bad decisions that cascade and wind up being hard to get undone. The decision might have come from a committee or might have come from a single executive that turned out to be a bad hire.
Bingo—the dysfunction of the software reflects the dysfunction of the organization.