I've bought game merch and London Spitfire (Overwatch League) merch, I've bought the OWL Pass thingy, I've cheered bits. And I bought the game at launch (no pre-order).
I've played a lot for a casual player, and I've watched even more. It's the only esport that I've enjoyed watching.
Only once did I ever buy Loot Boxes.
That purchase of Loot Boxes was because they brought out a new event that I loved, for free, and it seemed like a cheap but quantifiable way of showing support for what they were doing. I didn't need any of the skins.
I felt the way they've done Loot Boxes is "Loot Boxes Done Right".
So this feels like a real kick in the balls.
The home stand games for OWL will be brutal. Fan signs are already a bit rough on old Blizz on occasions. I'd give it three matches before a "FREE HONG KONG" sign makes it onto broadcast and there's a massive shitshow.
* - I suppose there’s a little less content. And old sets are ridiculously expensive for stupid skin packs. But the idea itself is neat.