That comment was saying that technical support is the natural understanding, and that this lack of clarity makes it a weasel-word. This is especially true since there are more straightforward alternatives such as the one that was given.

original point doesn't dispute that it is a 'narrow view', however, but that they are playing on ambiguity within the wider connotations since the nominal meaning in a tech context is 'support techically' rather than 'morally','ethically', etc.