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Re:Simple words that save lives: lessons from “expert talkers” by andrei_says_ on Tuesday September 24, 2019 @11:37AM (#21061299)
Many have triggers around tone of voice or curse words. So in some cases triggered ptsd ( trauma related pattern) and not really a choice available to take it personally or not. Trauma may be caused by repeated scenarios of control, humiliation, abuse, especially toward children.

I recommend nonviolent communication, the book and the practice. Teaches the ability to “translate” highly charged conversations into basic human needs and feelings.

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