100% agree. It took my grandma about two weeks with a tablet to figure out by herself how to look up oil prices in the web browser. It was the first device she ever used that was more powerful than an old Nokia mobile phone and her first contact with the internet. We never taught her what a web browser was or how to use it.

Meanwhile my mother used a laptop and smartphone for years with everything that goes with it, and uses these devices mainly to complain about how they don't do exactly what she wants. It just has to work the first try or the computer is broken, there's no inbetween for her.