Former NCR tech here. I can confirm the parent’s comment - we’d routinely have to validate/ensure jumpers based on entitlement. As for recovery, I worked for NCR once they regained their independence from ATT and they were still running themselves into the ground. By the time I left (around the era of the 7878) things improved slightly.

NCR seems to be able to survive, but I wonder if the non-Windows point of sale systems will finish eating the low & midrange business.

My old employer is prepping for the shift with their software vendor currently, should allow for a much longer period of support & remote debugging...