The article is focusing on the management part and is missing in the technical details but still presents those questionable things the hardware + software did . I mean how would you call adding hack over hack and other hack to solve a fundamental issue , sounds very familiar with the software industry where when you are rushed to put a fix ASAP and you put a ugly hack in and write a TODO that this should be redone properly. Also you have the trim wheels that you can't use them in all conditions,that is stupid IMO, there were designed probably 50 years ago and never updated when the plane size and engine were increased.