But in the past few years, at a seemingly accelerating pace, what an airbnb is has changed.
In the last few years when I've used them, not all but almost all of them have simply been unlicensed hotels run by investor-landlords who aren't present and at best will pay someone else to come meet you with a key, but usually just leave it in a lock box.
Everything feels cheap, and sketchy. There is no personality. You're not meeting anyone, getting local knowledge, living with a local. On the contrary, you're sometimes sharing the same apartment with other tourists.
If I don't get any of the good sides, all I'm left with is the downsides - unpredictability, suspicion from other residents in the building, the plethora of random ways things can go wrong when your host isn't available to help you out 24/7.
I'd honestly rather just pay the extra 20% or so for a basic hotel room to get the same thing but without those downsides. Booking.com or Hotels.com are now the places I go first, before Airbnb.
I'm not at all sure that Airbnb care about this to be honest. They obviously must be aware of it, yet it continues getting more like that, not less. I guess the growth and the numbers from running a cheap unlicensed hotel rooms service is just better than they could get from their original vision. Wish them well, but also wish the old Airbnb was back!
I've listened to a few podcasts from years ago with the founders and you can hear the excitement in their voices talking about the early vision and what it could be. And it was like that, years ago. It had its own problems, but it really was something truly great that wasn't really easily accessible before at any kind of scale.
I just imagine the founders coming with me to some of the places I've ended up staying, and imagining what they'd think, how disappointed they'd be at what it's become. How different it is from their original vision. They're probably not disappointed with how their business is doing, but for sure, the vision has evaporated along the way to enable this.
I recently stayed with a very kind lady at a low rate. I didn’t dislike her at all but I was staying in her house with her and it was just an odd experience for me.
Usually when I get an Airbnb it’s because I know the hotels/motels in the area are a racket and I want somewhere that is cheaper, bigger, and in a better location than the hotels. It’s especially useful and cheap when traveling in a group of 3+. I actually would prefer not to stay with a host who is present because it gives me anxiety.
The weird cheap investor units I've been in never had the owner around, but there was a lot of noise leakage between guests in different units because the units were low-quality industrial "pods" retrofitted into some warehouse space or something.
Awesome example of a major semantic difference depending where you place a hyphen.
I would guess "none". These are the kinds of complaints that "power users" have because they use websites like tools. Average users don't. My mother would look at the first three reviews and consider that in-depth research. The next time she uses AirBnB, she won't notice re-listings, or removed reviews.
In short, I don't think these kinds of issues are going to hurt their business.
This is something I noticed as a first time user.
[1] https://trends.google.com/trends/explore?date=today%205-y&ge...
Definitely not. They made valid points and I was sharing some thoughts of my own.
>In any case, it seems like a bold strategy to fight anecdata with anecdata.
I don't have evidence as strong as anecdata. I am making assumptions.
Interesting. A friend and I were looking for places this weekend and I kept posting airbnb listings, while he kept posting booking.com ones. I absolutely can't stand booking.com's website and we ended up with an airbnb one.
I can't recall many listings I avoided because of reviews. I might just be lucky, but pictures and words usually match reality
I usually go with hostelworld.com. I was a bit anxious in the beginning but in the last 3 years I've stayed in more than a dozen hostels and overall had a good experience. For example, there are two lovely small hostels in the Bay Area, one in Marin Headlands and one in Pigeon Point.
So who wins in 2020?
Since then, AirBnB have not added anything that benefits me. But booking.com have catched up massively. To the point that I prefer booking.com again these days. I would have never expected that to happen.
Some of my pet peeves with AirBnB:
AirBnB's reviews are not chronological. So you have to read them all to make sure you do not miss recent complaints.
AirBnB does not show the exact location of the apartments.
AirBnB sometimes removes negative reviews for no good reason.
AirBnB lets hosts get away with removing their listing (due to negative reviews) and relist them with a clean slate.
I really hope AirBnB will stay strong. A healthy competition between them and booking.com is probably best for travelers.
By the way, anybody here using something other then AirBnB or booking.com? Would love to hear if there are other good options to consider.