But I think the prevalence of piracy is a "smell" about the business model. If people could materialize food in front of them for free without taking that food from someone else that would be amazing. That's literally a Star-Trek-level fantasy about ideal society. As long as the food companies stay in business. In this case, the "companies" are having no problem staying in business.
Most money paid for music goes to record companies. The most successful artists make the overwhelming majority of their money from live performance and physical merchandise. So what value are the record companies providing. Distribution? No, independent artists can do that online through SoundCloud or even Spotify. Spotting talent? I think their taste sucks more often than not. I don't get it. I think really the value they provide is with connections to help an artist make it big - so in the big picture I'd say the record companies' customer is actually the artist.
Media companies steal from me all the time through breach of contract and anti-competitive behaviors. I'll pay for the service, and then the minute they break their end of the contract and don't care about it, it's on. I'm not going to spend money suing them or calling for charge-backs every time - someone has been offering me better service for less money this whole time.