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Re:Why are IT people notoriously condescending? by misterhaywood on Thursday January 13, 2011 @03:33PM (#2101239)
If someone is in an advisory role, it's easy to take their advice as condescending.

When a non-IT person has correspondence with an IT person about IT stuff it could come off as condescending because more often than not, the shared common knowledge is not there.

You probably could come off less condescending if you teach your users in terms of "Best Practices" instead of "Things to Avoid".

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