Thanks for pointing this out. The quoted statement is only true if "benefit" is restricted to meaning "financial benefit." In whatever people do, not just in software, most of the financial benefit goes to profit-making companies because everything they do is directed toward making profits. But what about the unquantifiable benefits that come from improving people's lives?

How would you weigh the benefits of millions of people using and loving a piece of software, even if no profits are generated? What if they are able to free up time which they use to improve their communities, spend more time with their friends and family, maybe even make money for themselves?