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Re:Gitlab More Than Doubles Valuation to $2.75B Ahead of Pla... by aspaceman on Tuesday September 17, 2019 @03:57PM (#20999420)
I think the point they were making (in a mean way) is that it sounded like robotic PR speak, the thing any PR person would say. The support page doesn't say much about the quality of support, so the message was received poorly.

Sometimes the very friendly PR tone is considered out of place and obviously forced. Especially on a developer forum.

[PR for devs must be so much "fun" - you have my sympathies]

Re:Gitlab More Than Doubles Valuation to $2.75B Ahead of Pla... by emilycook on Tuesday September 17, 2019 @04:57PM (#21000005)
Hi, yeah I figured that was the point they were making, I kinda wanted to provide the info (in a round-about way lol) that he specifically is a non-native English speaker, so that's why it comes off as a bit forced-friendly and PR-ish. I do appreciate this feedback from both of you, I will mentor them a bit better about this!