Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

Re:Gitlab More Than Doubles Valuation to $2.75B Ahead of Pla... by emilycook on Tuesday September 17, 2019 @03:12PM (#20998991)

Ah sorry to hear that was your take-away, I'm not on support it's just my job to triage feedback [1]. We do have a Slack channel for support managers where I passed along your experience though, so hopefully we can improve!

[1] (in case you care at all about my job description lol) https://about.gitlab.com/handbook/marketing/community-relati...

[ Parent | on HN ]

Re:Gitlab More Than Doubles Valuation to $2.75B Ahead of Pla... by ubercore on Tuesday September 17, 2019 @04:25PM (#20999682)

Thanks for responding! It's one of those things for me that is positive in individual cases, ie your response here, but negative in aggregate. So, no worries!

[ Parent | on HN ]

Re:Gitlab More Than Doubles Valuation to $2.75B Ahead of Pla... by emilycook on Tuesday September 17, 2019 @05:38PM (#21000346)

Well I'm glad to hear this was positive for you at least! Our support managers are very receptive of feedback (and I know they're watching this thread too, hi friends), so I do really appreciate your constructive criticism. Hopefully we can improve on this, no one wants to be a pain-point :P

[ Parent | on HN ]