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A comment on McDonald's is to replace human servers with voice gen in its US drive-throughs. Parent comment

Re:McDonald's is to replace human servers with voice gen in ... by mankyd on Wednesday September 11, 2019 @09:58PM (#20947000)
Honestly, I expect that would be the easy part.

The hard part is:

"Can you put [specific toy] in the kids meal?"

"Wait, no, I want ketchup on that. I mean, mustard."

"Can you bring it out to me when its ready?"

"Your ice machine is broken?"

"My debit card doesn't have much money on it, so just ring up my order until it hits $20."

Taking an order is totally doable. Answering questions that require stateful knowledge is hard.

[ Parent | on HN ]
Re:McDonald's is to replace human servers with voice gen in ... by teddyh on Thursday September 12, 2019 @01:35AM (#20948346)
“A QA engineer walks into a bar. Orders a beer. Orders 0 beers. Orders 99999999999 beers. Orders a lizard. Orders -1 beers. Orders a ueicbksjdhd.

First real customer walks in and asks where the bathroom is. The bar bursts into flames, killing everyone.”

https://twitter.com/brenankeller/status/1068615953989087232

[ Parent | on HN ]
Re:McDonald's is to replace human servers with voice gen in ... by m463 on Wednesday September 11, 2019 @11:15PM (#20947563)
<artificial sound of typing>

"Just wait a second while I look that up"

"Ok, your debit balance is zero."

"I see you haven't ordered a drink, would you like to add one?"

[ Parent | on HN ]