I consider social media a place where you learn about other people. In the example you linked to, social media (in this case Facebook) is used more in a way to gather information. That is fine, but that was already possible in the days before we had social media, e g. through forums. While I applaud the particular use case, I don't consider this a strong argument in favor of social media.

It sounds like you've gerrymandered the definition of "social media" to exclude most of its positive qualities, leaving only the negative impacts, to be honest.

And there are hundreds of case studies like the one I linked to, and sure, it was "possible" in the days of internet forums the same way it was "possible" to send text messages in 1995.

Found the Facebook employee

Great contribution.

Am I wrong?