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Re:Sorry, we can't join your Slack by mooreds on Friday September 06, 2019 @11:27AM (#20896488)
> When collaborating on a time sensitive issue with remote colleagues it's fantastic. When trying to get my head down and complete a tricky bit of work it's awful.

I have found slack to be wonderful when troubleshooting production downtime. Not just during it, but after, for the post mortem.

Other times I try to treat it like email. That means turning off the notifications and closing the client for long periods of time.

Re:Sorry, we can't join your Slack by paggle on Friday September 06, 2019 @11:29AM (#20896505)
When there is a live issue I like to get everyone on a call and just keep it running even if there’s nothing to say. Just the little sounds of puzzlement or frustration are sometimes a clue to open up further conversation