Re:Medium, Please
by Deestan on Sunday January 09, 2011 @09:56AM
(#2085555)
Aren't you afraid that you are abusing the trust of your customers? They say "medium" and trust you to provide a reasonably-sized coffee, but you sell them a large one instead.
Have you tracked how many customers leave their coffee half-finished now that you changed the labels?
Have you tracked how many customers leave their coffee half-finished now that you changed the labels?