Gmail web almost eat all my memory and is kind of shitty and not snappy at all. I think even office 365 looks better atm. I don't know what happened to google, but it's probably something really wrong. Maybe it got too big that nobody cares anymore?
"Google is pretty bad at creating products so no one is willing to pay for them"
doesn't track when facebook switched to gmail after giving up on microsoft exchange.
edit: also I work in ads, but won't bother responding to the "google just wants to manipulate dumb people" point. if you're starting from the assumption of malice I don't think the discussion would lead anywhere. and probably don't want to say more anyway, will delegate that to PR.
You mean organizations who use it as their internal email service, correct? What, exactly, do you get compared to the free Gmail?
And Google is pretty bad at creating products so no one is willing to pay for them - Gmail, Search Google Cloud etc. - they can survive on the market only because they are free.
As long as Google products are free they can suffocate any potential competition. If Google products were paid for there would exist healthy competition that would marginalize Google in a blink of an eye.