Re:What Netflix’s ‘Great Hack’ Gets Wrong About Cambridge An...
by bertil on Monday August 26, 2019 @07:55PM
(#20804909)
> How could it be good for a corporation to hire psychologists to manipulate customers into spending more time on their product?
The effort was precisely to offer a different objective than time spent on the site, that is a reasonable first approximation for usability and relevance, but not a good self-referential objective. There is evidence that mirroring content has a positive psychological impact.
The effort was precisely to offer a different objective than time spent on the site, that is a reasonable first approximation for usability and relevance, but not a good self-referential objective. There is evidence that mirroring content has a positive psychological impact.