Moving Beyond Customer Support: Focusing on Customer Success Posted by gdevore on Wednesday January 05, 2011 @09:43AM from the bluemangolearning.com dept. http://www.bluemangolearning.com/blog/2011/01/moving-beyond-customer-support-and-focusing-on-customer-success/#more-1774 ( no comments | 2 points | on HN )
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