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Re:Slack was down by SamuelAdams on Monday July 29, 2019 @11:22AM (#20555496)
Actually it's only two nine's, which means Slack can be down for 52 minutes every year.

> 1. We purposely made our commitment to the ‘fourth 9’, viz. 99.99% uptime guarantee in contrast to the typical SLAs which tend to offer 99.90%. We believe that extra availability makes a difference: the ‘fourth 9’ is important when your team relies on Slack every day. You need Slack at least 9,999 out of every 10,000 minutes. [1]

[1]: https://get.slack.help/hc/en-us/articles/204113126-Service-L...

Re:Slack was down by dharmab on Monday July 29, 2019 @11:27AM (#20555555)
99.99 is four nines, not two. https://uptime.is/four-nines
Re:Slack was down by papln on Monday July 29, 2019 @11:55AM (#20555907)
Assuming the failures are deterministic across workspaces (is that true?) Slack has been down for over an hour for some workspaces, since the problem started at 10:54 AM EDT.

What is the A part of Stack's SLA?

Re:Slack was down by surajrmal on Monday July 29, 2019 @11:27AM (#20555558)
I think you mean 4 nines.