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A comment on DoorDash’s about-face on tipping shows customers have more clout than workers. Parent comment

Re:DoorDash’s about-face on tipping shows customers have mor... by chrisseaton on Thursday July 25, 2019 @02:54PM (#20528276)
Ok... but like literally what does it mean even if it's misleading?
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Re:DoorDash’s about-face on tipping shows customers have mor... by hombre_fatal on Thursday July 25, 2019 @03:21PM (#20528546)
> make-whole. Verb. To restore (someone) to a sound, healthy, or otherwise favorable condition.

It's referring to their practice of boosting your per-delivery earnings to $6.85 if the customer does not tip you enough to meet that minimum payout.

A term you'll often hear wrt paying back creditors/investors/options, making them whole.

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Re:DoorDash’s about-face on tipping shows customers have mor... by nck4222 on Thursday July 25, 2019 @03:03PM (#20528371)
"To be made whole" means to fix a wrong doing, or restore something to the way it should be. They're saying they thought they were making it up to the employees when a customer didn't leave a tip. Which is just them trying to save face.
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