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Re:DoorDash’s about-face on tipping shows customers have mor... by jbigelow76 on Thursday July 25, 2019 @02:46PM (#20528211)
You may not understand that sentence for cultural reasons because even for someone familiar with how tipping works in the US they might not understand the sentence either because it is the very definition of "gaslighting"[1].

1. https://en.wikipedia.org/wiki/Gaslighting

Re:DoorDash’s about-face on tipping shows customers have mor... by chrisseaton on Thursday July 25, 2019 @02:54PM (#20528276)
Ok... but like literally what does it mean even if it's misleading?
Re:DoorDash’s about-face on tipping shows customers have mor... by hombre_fatal on Thursday July 25, 2019 @03:21PM (#20528546)
> make-whole. Verb. To restore (someone) to a sound, healthy, or otherwise favorable condition.

It's referring to their practice of boosting your per-delivery earnings to $6.85 if the customer does not tip you enough to meet that minimum payout.

A term you'll often hear wrt paying back creditors/investors/options, making them whole.

Re:DoorDash’s about-face on tipping shows customers have mor... by nck4222 on Thursday July 25, 2019 @03:03PM (#20528371)
"To be made whole" means to fix a wrong doing, or restore something to the way it should be. They're saying they thought they were making it up to the employees when a customer didn't leave a tip. Which is just them trying to save face.